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"I have had the worst day of my life today. Me and my husband took a capa taxi from ibis winterthur to Zurich hb..when we got off I went to take a trolley for the bags..leaving my hand bag in the taxi.when I came back with the trolley my husband had just finished paying and the driver drove off..immediately we got in touch with him and he denied to having my hand bag in the taxi..the situation only worsened as nobody helped not even the police..I don't understand how a person can take away anyone else's property.."